Ordered the product, opened it and followed the installation instructions for the MP3 player and software. When the device was connected to a computer to charge about 8 hours. Downloaded MP3 files according to the instructions on the device. Disconnected from the computer and tried to control the device through the supplied headphones, the device would not turn on. The device turns on only when connected to a computer or power source. I called the manufacturer's support, did some troubleshooting and found that the device was defective. Revain allowed returns/exchanges so I exchanged it for another one. The second arrived, opened it up and followed the instructions to install the MP3 player and software. When the device was connected to a computer to charge about 8 hours. Downloaded MP3 files according to the instructions on the device. Disconnected from the computer and tried to control the device through the supplied headphones, the device would not turn on. The device turns on only when connected to a computer or power source. I called the manufacturer's support, did some troubleshooting and found that the device was defective. I threw the device in the trash and kept the cables and headphones that came with it.
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