The most useful feature is that it has all of our business apps in one place! It makes scheduling meetings, submitting expense reports etc MUCH easier to do from anywhere with my blackberry vs having them stored separately within each app like outlook or excel would be cumbersome for me at work (in addition I have 2 computers so this works just fine!). There are some features we don't use as much but they aren;t bad either- you can still get things done without needing extra software if needed though.- We used cloud mobileforms when working remotely last year through out hurricane season which was great because then everyone could share information easily even while stuck inside during storms due weather concerns/power outage issues!!