I bought my Microtek product less than a year ago. Actually it was 7 months ago. The product stopped scanning about 2 months ago. Since Microtek doesn't offer a consumer guarantee, I understandably stand by it. I do not recommend anyone to buy Microtek products. I will only buy Canon or HP. Now I am forced to buy another scanner soon. This is very frustrating. My experience, like others, was that the light stayed on. And I have a scan "rod" inside would not move and scanned objects. Now note that I've only used this scanner 10-15 times since I bought it, so that doesn't mean I've used it every day. Again, stick with the big boys (Canon and HP). With them, you get the best customer service, guarantees, and quality products. And you don't become a guinea pig as they are still trying to get it right.
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