I've been working hard on cases for my new iPhone 12 Pro Max because I couldn't afford to fix it when it broke. I am more than happy with my purchase. I've been using the case for a few months now. I reset and everything was fine. I know myself and I need a strong case. The protective film on the front screen is a durable glass, not a plastic film. I have a projector with a glass panel under the one built into the case just for maximum security. The case is beautiful, durable and tight (front and back overlap). I don't think I will ever put a case on my phone again. Also, it charges with a wireless charger, you don't need to plug your phone into a charger, and best of all, you don't need to take the case off to charge your phone, which is amazing! I couldn't be happier with my purchase. :) I'm glad I didn't forget to write a review because it's a must! It's better than Otter cases and other well-known brands.