This product was purchased as a stream camera for our church. Some of the other reviews I read suggest the company was less than helpful, I found the opposite. Not only was I very happy with this product, I bought 2 more, as well as a keyboard controller. All of this exceeded our expectations. I found the installation relatively easy. If I had one negative thing it would be the clarity of some of the written instructions. But with a little review and time I didn't find anything out of the ordinary or difficult to learn or adapt. With a little practice and patience, three of us have trained and are working much more consistently than any of us expected.