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1 Level
756 Review
60 Karma

Review on SkypeTime by Justin Spoja

Revainrating 4 out of 5

Excellent integration with our Active directory, easy configuration and great customer support

Easy integration with our AD! Very easy configuration in terms that we can configure it as per needs without any expert knowledge required- just few clicks are enough!! Great customer support team which helps us even when late at night or weekend.

img 1 attached to SkypeTime review by Justin Spoja

I have no issues so far but if there would be please let me know about this ASAP because its very important thing from my side.-Integration process takes bit long - maybe an option where you don't need admin access should help here? Its great product overall (we use both PSTN calls + VoIP)Skype Time has helped reduce call center's load by almost half while increasing quality thanks again Skypetime Team!!

Pros
  • Integration
  • Flexibility to modify calling plans for different users.
  • Call recording functionality available within app itself
  • Inbuilt chat feature is pretty good too :)
Cons
  • It could take more time, sometimes upto 1 minute before connecting between caller & callee