I like that you can make quick bookings, have them auto-populate to your calendar or reminders etc., so it's easy at check in time too! The platform is slow sometimes when adding new clients - there seems be some sort of lag between clicking "new client" then waiting (sometimes minutes) before being able to add their info/photo into my viewable list as well; this makes things difficult if they are late arriving but also means we don't always get an email reminder either which could help with appointments not showing up :) It would definitely benefit from more training videos available online somewhere rather than having people pay out money just hoping someone will come along later who knows how all these buttons work ;-) We've been using CCL since 2016 primarily because our previous system was extremely outdated & clunky compared even other basic platforms such PoshFit / GymPix apps now offered by big players egs Groupon et al.