The best thing about this tool is that it lets you connect with your colleagues to have face time, but without having all of them in one place at once! It's not perfect yet - there are some features I wish were more inclusive (eg., if we're using chat bots or voice calls).
But other than those few things everything has been great so far which makes me feel like they want their customers happy as much can be done through these tools now days compared when communication was only possible over phone/email etc..