I like that they are very flexible with their pricing, which makes it easy to work within our budget constraints while still getting what we need done at an affordable price! They also have great customer service if you ever run into any issues or questions along your way through production process of projects - always quick responses from Laura who handles all my requests for quotes/changes as well (and even helps me pick out new fonts!). We've been working together now since mid-May this year; so far everything has gone smoothly!!