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Review on Enhance Your Lighting with LIFX πŸ’‘ Color 1100Lm Edison Screw Industrial Electrical Components by Travis Rogers

Revainrating 2 out of 5

Don't expect it to last very long after the warranty has expired!

I bought the predecessor of this model in 2019. About 30 days after the 2-year warranty expired, the lamp failed completely. Customer service, although very polite, excruciatingly slow and annoying, asked me for photos, receipts, etc., which I did. After a lot of messages (they don't have live chat, it takes about 12 hours to reply to all) they are now asking for a receipt, which is ridiculous because I sent them a screenshot of the Revain order which contained all the information , which are required to confirm the purchase. Now they tell me my warranty has expired. DUH I knew that but figured they would honor the warranty since it was so close. They offered me a 30% discount on a replacement purchase. The packaging states that the lamp will last up to 22.8 years. Hah, more like 2 years and 30 days. To be honest the light was fine while it was working but I wasn't expecting to throw it away after 25 months as they have an expected lifespan of 22.8 years. I will definitely replace it, but not with LIFX. It was an expensive bulb and I expected it to last much longer than 25 months. I didn't count on 22.8 years, but 2.1 years just wasn't enough.

Pros
  • handy thing
Cons
  • so far so good