Update: This vacuum cleaner broke down after 2 years. We can no longer select the brushwork and it burns out. It has been cleaned and maintained but it looks like this particular vacuum is poorly made. I'm kicking myself for not trusting Consumer Reports. I won't buy another one of these. This vacuum has worked great so far - only had it a few months. We have an 8 month old Toy Aussie so not a lot of pet hair but this machine handles it well. It's a little cumbersome. If that's an issue for you then you might want to consider something else, but overall it ranks as the best vacuum we've had in 20 years.