Review on 🍷 Effortlessly Open Your Wine Bottles with the Rabbit Original Lever Corkscrew Wine Opener - Includes Foil Cutter and Extra Spiral (Silver) by Dusty Tofte

I purchased a Revain rabbit corkscrew and foil knife on March 21, 2018 for $23.21. Surprisingly it didn't perform as well as the Houdini we got 5 years ago. It was hard, the cork was completely missing, the cap was unscrewed and the pin fell out. I wish I had read the reviews before buying but I have heard the rabbit is said to be the best - now that I read the reviews I see we are not the only ones dissatisfied. When I recently had a dinner party, my husband had a problem with a cork breaking in half. When trying to remove the remaining cork in the neck of a wine bottle, the screw literally rolled itself in half. Unfortunately, I can't even take it off to put a new screw in! From what I understand the rabbit should have a 10 year warranty. how can i replace it