The items sent to me were generic items, not "real vacuum cleaners" as described in the seller's product review. They came unassembled and not in a Hoover box as shown in the photo. And the size was too big for my hoover rack's outside zip pocket. The only reason I gave three stars is that there was no hassle in getting a refund as the seller credited my account very quickly and did not ask for the items to be returned which shows a very professional attitude.
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