Review on Komyunity by Paul Varnado

I liked how easy it made my job easier by allowing multiple employees at one time to schedule their own shift without having to go through manager or HR first. It also allowed me to see all previous hours worked which helped prevent future issues/conflicts when trying to reschedule someone who took FMLA earlier than expected. The interface looks outdated (even though some parts have changed). Sometimes if you were looking up an agent's information while they are working it would freeze and not be able to finish searching as well. Great system overall! Allowing other team members to book shifts makes things much quicker since everyone can do what needs done instead of waiting until managers get off work to run around finding people willing to take over a task.