So here's my 2 cents, all in all I spent less than 24 hours. This is a beautiful laptop, but you get what you pay for. Initially, I had a problem disabling S mode, which is similar to safe mode for kids. I couldn't download Chrome or Netflix (anything). So I spent at least three hours on the phone with Microsoft technical support. The laptop was also very slow. The reason I still give it stars is because even though the seller screwed up by not having updated the software so far, Microsoft tech support was able to fix it for me with Quick Assistance (they take care of your computer for you and do the tedious technical ** ** that we don't know how to do and fix it I was close to getting it back but I seriously hate giving things back so microsoft has this problem for eliminated me.Overall I like it.NOW that the issues have been resolved but I would only buy it if you don't mind calling Microsoft to update it for you For the best experience I've been to the Work so I had to move calls so it took longer If you know how to do it yourself please be my guest I'm pretty tech savvy and couldn't do all the coding bullshit they g have power. Hope that helps.
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