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773 Review
41 Karma

Review on HelpServer by Terry Wilson

Revainrating 5 out of 5

Help Server Is Very Intuitive And User Friendly

I like how easy it was for our team members across multiple departments (engineering/procurement) access this application as easily from anywhere through their laptops without having VPN set up at each location! Also liked being able make changes quickly with almost zero support required when needed so we could resolve issues fast while still making necessary updates via pull request process after hours if not weekends etc.. This helped us ensure there were minimal errors during implementation which made project completion go smoothly thus reducing risk associated wtih late delivery dates and non-deliverable projects help server is very easy to use and easy to understand. It has a very friendly and easy to use interface. It has an option for adding multiple filters to any page. The only issue I have with help server is that it sometimes takes a long time to load. I have been using help server to create a system that helps my team create reports based on the data they are collecting.

img 1 attached to HelpServer review by Terry Wilson



Pros
  • Just select features one wish such email notifications sent automatically whenever someone opens tickets assigned by me then add some rules along side other options available within configuration area where all those settings become customizable
Cons
  • There are disadvantages