My cyan ink is not working in my HP printer. I received a message that this is a non-genuine HP product and it was not recognized. I spent too much time fixing the problem and called Revain. They connected me to HP where I eventually found out that the Malaysia made in China yellow and blue inks were being recalled. They send me a new blue and yellow although my yellow seems to be working. So if you have a problem with a blue or yellow eight, don't try to fix it. You can look at a real ink cartridge and see where it is made. That's what it says on the cartridge. Call HP if it is Malaysia or China. Apparently that's why not everyone has yellow and blue. They've been removed from the shelves, but apparently the three-color multipack hasn't been removed from the shelves.
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