Due to my unfamiliarity with the VIQUA brand, I was first apprehensive to place an order with them. However, I was pleasantly surprised by the high caliber of both their products and their customer service. My order of water garden accessories and garden ornaments arrived swiftly and was of the highest quality. The website was user-friendly, and the personnel was eager to answer any questions I had. As a non-native English speaker, I much like the streamlined checkout process and speedy shipping. I had high hopes for VIQUA, but they were over exceeded.