I like that they have developed an amazing product with many different features! They also provide excellent service when ever needed as well in case of questions or concerns about their products we can always reach out directly via email which is nice because it's not through social media where sometimes things get misconstrued/miscommunicated!! Also if anything goes wrong at all (which rarely happens) there really isn't anyone else but us who will be able resolve any issues quickly so no waiting around weeks before getting answers from support etc..
The only thing i dislike right now would probably just seem minor compared what others might say however this has been addressed by them already multiple times over since launch - my main issue was how easy it seemed too navigate during our initial set up process- some tutorials could maybe benefit being written more specifically towards new clients / users rather than previous customers having used other tools prior? Having.