I like how easy it is for me as an admin user because i can see what my customers have viewed, who has been active in that section of our site etc! It's very helpful when doing client work or figuring things such us where we rank well compared other competitors sites!! The only thing im not fond about right now would be if there was more advanced reporting options available (such analytics reports).
If anyone needs help getting started using this product please let them know its free trial period so they dont get stuck paying before seeing their results :) We've noticed great improvements since implementing screen lab into all aspects from page load times & bounce rates up through overall rankings across search engines - especially Google Analytics/ AdWords data integration! Our customer engagement metrics increased by over 50% within 3 months after implementation!! Great tool. This helped improve conversion rate optimization process greatly while providing better insight than google analytic tools alone at low cost.