
I recently sent an email through their chat feature and they responded but I didn't see it. It ended up in the spam folder. In desperation I gave them a star, thinking that was a lack of concern. While playing golf, I used the USB cable to charge my device. It fell out around the corner as the cart landed on the cart track and I could hear the parts inside giggling. It still worked after fully charging the device, but that was after the round. I thought it was completely broken. I finally found their answers to my question and they were actually very accommodating. They sent me a new range finder. Range finder accuracy within one meter. In fact, we used it to determine proximity to the stylus, which were very close. After measuring less than 6 inches difference with the flag, I used a rangefinder, which confirmed the distance between the two balls to within tenths of a yard. I would suggest a neoprene sleeve with a magnet to attach it to the trolley to avoid punctures. As rangefinders go, it's inexpensive and accurate. By spending a little more on protection, you still keep the cost down compared to the big brands. It has an outrageous two-year warranty.

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