Bought a (cheaper) competitor's product and had to return it a week later because it didn't work (sound cuts out all the time). The first step was to go with a Sennheiser and save yourself the trouble, especially since we already have another old Sennheiser model that still works great after all these years. This new model is easy to install, works great with very high quality sound and has easy to use volume and balance controls. The transmitter doesn't need to be at least 4 feet from your TV or cable box like a competitor model, but (as I understand from tech services) it should be at least 10 or 15 feet from any wireless router. This wasn't a problem for us (TV in front living room, router in back bedroom) but very good Sennheiser FAQs on their website and their tech support staff can help you with any issues you might have if that distance isn't possible is . Overall very happy with this purchase. A small note: Sennheiser doesn't include a two-wire cable that plugs into the audio-out jacks on the back of most modern TVs or cable boxes - there's just a 3mm headphone cable that only plugs into your TV's headphone jack. Plugging it directly into that outlet will disable the TV's main speakers, so an audio output adapter will be needed in most cases. You can get such an adapter at any decent hardware store, but be aware.
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