Very poor workmanship and they tried to fix it with a water based glue I think. The repair spot is clearly visible, I got it dirty and after a few minutes it fell apart. I would hate to think what would have happened if this had happened after I hung it on the wall. I will never buy anything from this company again. Now I have holes in the wall I'm ready to install this and I'm very concerned about using these brackets. Update: A replacement was supplied and guess what, it was also defective due to poor workmanship.
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