I love how easy it is for me as an assistant manager of my Rehab Center, especially when there are no employees in our center during lunch time or weekends! Sometimes they send out e-mails saying "We're closed" etc which makes this program useless. Also not all devices work well together (for example Philips Aidex does NOT sync up easily between other device types). But overall i'm really happy because we have access 24/7 even if people don't feel like going into physical therapy centers at times due their health situation/condition so its good!!