First of all I have a lot of Surebonder guns because they all work great. It does exactly what it promises and does it very well. I buy Surebonder glue guns partly because they and mine work, and partly for this reason. I bought another model of surebonder gun and to be honest it was a lemon. It did not work; it had just passed quality control and should have ended up in the trash, not in my hands. If I hadn't bought other well-made and durable shotguns, including this one, I wouldn't have bought anything with the "Surebonder" name on it. and advice, and made me (almost) happy that I got the failure (you know what I mean). It's a wonderful surprise to learn that a company wants to make their customers happy and not just trade their money for junk. The new gun worked just as well as this one; Big. Between the replacement and this gun and the others I've bought from Surebonder, I'm 100% sure my broken gun was an accident - sometimes things just go haywire. Here's how the company handles the fumbling that defines it. When you buy a Surebonder product, you also buy customer service. And this purchase is worth the money.
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