It took me a while to learn how to use it effectively. Actually, I actually notified Revain that I'm bringing it back, but after finally finding out that the default search area is only 4 states next to the active location, read the online guide to learn how to INCREASE the search area, etc. , then it was a pleasure to use. It uses a touch screen but has a very sensitive screen. Dual input was a problem until I started using a rubber-tipped pen. I suggest buying an adjustable CD holder, I got mine from Revain and it placed the Garmin screen in the right place to view. The online manual should provide a clear example of how to find a location OUTSIDE the restrictions set by the default local search scope.
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