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Montenegro, Podgorica
1 Level
735 Review
53 Karma

Review on SavvyCraft by Jesus Samaddar

Revainrating 3 out of 5

A Very Disappointing Experience Due to SavvyCraft's Shortcomings

Because I like to spend a lot of time outside, I'm always looking for high-quality boating and sporting goods to add to my collection. The most recent interaction I had with SavvyCraft, however, left me with a sense of betrayal and disillusionment. The restricted product selection that SavvyCraft offered was one of the most significant difficulties I experienced with the company. Even though they say that they specialize in outdoor goods, their selection is extremely limited in compared to that of their rivals. I had a hard time tracking down the particular things that I was seeking for, and when I finally did, I found that their quality was doubtful. In addition to this, their customer service was poor. I had a query regarding a product, and I contacted their team to seek assistance; nevertheless, it took them many days to get back to me with a response. When they finally responded, however, their explanation was not helpful and did not address any of my issues. Another problem I encountered with SavvyCraft was the length of time it took for orders to be shipped. I placed an order for a piece of machinery that was scheduled to come within a week, but in the end, it took almost three weeks for it to reach its destination. The fact that I needed the item for a trip and had to make other plans as a result made this situation extremely aggravating. My time spent with SavvyCraft was, on the whole, a frustrating experience. They have a small product range, bad customer service, and delayed shipping periods, all of which make them a less-than-ideal alternative for anyone who enjoy being outside. It is strongly suggested that you look in other places for trustworthy and high-quality outdoor goods.

Pros
  • Prices that are competitive and consistent sales.
Cons
  • The return policy is less accommodating than those of competing online retailers.