This cordless drill worked great when driving forward, but there is no locking click to tighten the screw on the drill in reverse, so I'm having trouble with reverse (the screw on the drill came loose and fell off, very annoying) so I can't get the screw out no matter what I do. This is perhaps the main problem in my case. It's nice that it includes a suitcase with extra storage space in addition to what is provided, but it's annoying at times when you open the suitcase because the locking button(s) gets stuck and hard to untie. I want the handle to click longer so it doesn't get stuck. Last but not least, I might go back because there is no locking click when you put the screw on the drill and it always falls off when reversing unless the screw you pull out is very loose. This drill is therefore only suitable for tightening, not for loosening a screw. So I don't recommend this cordless drill unless you don't mind loosening the screw with a screwdriver first!