The ability for us, as an organization with limited resources in cyber security research/analysis tools (and no budget), was invaluable! We were able use their services without having any upfront costs or commitments - they just provide it free of charge if we are using them enough over time that our usage exceeds what's provided by other providers at zero cost per month ($0). They also have some great documentation which helped me get up-to speed quickly when I first started working here so there wasn't much learning curve involved once my colleagues had explained how things worked from day one :) Not many downsides really but would be nice not needing separate subscriptions across multiple vendors like this can sometimes make life easier than relying solely upon your own internal network monitoring capabilities etc.. Overall good service though very easy access through VPN into US office too means you don’t need internet connection outside work hours even then still works well via cloud storage option available within dashboard itself makes remote support fairly seamless compared against.