(1) No pad removal instructions. (2) The retainer on the pad actually came loose when I tried to remove it (because I could only snap 3 heads in place so I wanted to stick it back on but couldn't get the pad off) (3) the mop head stays terribly wet ( 4) after 3 dunks in the bucket, the food just fell off the mop. I immediately disassembled it, put it back in the box and threw it in the trash.
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