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Albania, Tirana
1 Level
718 Review
37 Karma

Review on Firpearl by Ricky Gilbert

Revainrating 2 out of 5

My Experience with the Firpearl Online Store, Including Its Disappointing Products and Poor Customer Service

Sadly, my interactions with the online business provided by Firpearl have not been anywhere near satisfying. Their products did not live up to my anticipations, despite the fact that they guaranteed an extraordinary level of quality and design. Their garments are manufactured with low-quality materials, and they don't put much creativity into their designs. The clothing frequently do not fit properly, and they are of poor construction, which causes them to show signs of wear and tear after only a few uses. I was left with a sense of disappointment and frustration after realizing how much money I had wasted on products of poor quality. The original appeal of their footwear was quickly overshadowed by the fact that it was both uncomfortable and of poor quality. The soles are flimsy and don't provide much in the way of support, and both the straps and the fasteners are easily broken due to their lack of durability. In the same vein as their other products, their jewelery is of low quality and is not worth the price. Their customer support is unhelpful and unresponsive, which makes the situation even more difficult. My attempts to return products that did not meet my expectations were met with opposition and unprofessionalism, which resulted in me being forced to keep products that I was dissatisfied with. In conclusion, I am unable to encourage shopping at the online store Firpearl. My feelings of frustration and dissatisfaction are a direct result of their subpar products and unsatisfactory support for customers. Put those funds into savings and seek in other places for high-quality women's apparel, footwear, and jewelry.

Pros
  • easy-to-use internet interface.
Cons
  • Poor communication from customer care.