I like that it is very easy to use, you don't need any technical knowledge or skills in order for someone else can easily manage your website content with this software. The price of their service also makes me feel good about them as well because they have been around since 1999 so I know that they are reliable. There's nothing really bad at all but if there was we would surely try something new instead! It has helped our organization greatly by allowing us to keep track of everything right from posting articles online, social media updates, blog posts etc.