I like how easy it was for me as an end user (non developer)to figure out what features our system has & utilize them properly without having too much knowledge about code/programming which makes my job easier in general when there are any issues that arise during production time! Sometimes we do not understand why certain things happen but once you look at its technical documentation then suddenly comes clear where exactly did went wrong :). It would be great if they can add more functionality so i don't feel limited while using their product by lacking options compared other similar products who offer greater flexibility such customization etcetc.