I really like that as soon as you arrive at your destination, all available spaces are automatically shown when you call up for instructions. You can also use this feature even if there's no space left for you! It would be great if we could change our pick-up location after arriving somewhere before picking somebody else up, but we're still waiting to get an update about such function. We've been using Arrive to schedule pickups around campus since 2017, so far everything has worked well. There hasn't been any particular issue or problem.