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Turkey, Ankara
1 Level
485 Review
0 Karma

Review on Silver AT&T TL7910 DECT 6.0 Cordless 🎧 Headset with Softphone Call Manager and Voice Command by Gabriela Alexander

Revainrating 1 out of 5

Bad support returns phone for ATT

I read that this headset supports VOIP. I was also told that this headset should be connected to a Polycom vvx150 phone. No - neither one nor the other worked. No test tones are heard when connected to a PC and a headset registered in the software and PC default settings. Same on the Polycom phone. I called support, they did some basic troubleshooting and thought the headset was bad but kept telling me that this headset is only for analog devices. But their descriptions point to VOIP and Skype. I tried Skype and it didn't work. Support has no real way to test the headset when connected to a PC. They also didn't want to waste time trying. lame. They returned the pad and groceries from Plantronics or Jabra.

Pros
  • . Absolutely amazing!
Cons
  • Not bad, but...