I like how it can be used as an individual or with other people, you could have your own personal account of what is going well in order to help others improve their sales skills! It's also very easy once set up which makes using this tool simple enough even if there are multiple users within one organisation/company who use different platforms (such Google Docs).
The only downside i see would maybe being able solve some issues that may arise when working from home where internet access isn't always available but nothing major just minor annoyances such has having limited space due lack off Internet connection etc - however these things do not affect me much since we work remotely so no big deal here either way :D Overall great software!! Easy setup process & good support team behind them too :) Great product overall! Highly recommended!!