Package received on time but slightly damaged. I don't think it would affect the actual performance of the cartridge. I bought the product to have on hand. I didn't need to install it right away, so I didn't open the package. When it came time to install it, I opened the box, plugged it into my printer, and ran a test. What a mess! Black toner in my printer and completely illegible documents! Wide solid black bars across the entire document! I checked the HP website, followed all the instructions on how to fix poor print quality issues, nothing helped. My only conclusion is that the item they sold me was damaged. I would like to replace the 202x cartridge and would be happy to return this damaged cartridge if you could provide me with a shipping label to do so.
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