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Ukraine, Kiev
1 Level
780 Review
42 Karma

Review on Kicosy by Nick Tucker

Revainrating 2 out of 5

Kicosy's Unreliable and Poor Customer Service, in addition to Their Unreliable Products

I am someone who places a great value on the use of hair care products that are of a high quality, which is why I was drawn to the online store run by Kicosy because of their objective to provide beauty goods that are both effective and inexpensive. Having said that, my interactions with the company have not been in the least bit satisfying, and it saddens me to have to provide such a poor rating. The first time I placed an order with Kicosy, it arrived in a timely manner; however, when opening the package, I discovered that the hair accessories I had purchased were of a low quality and fell apart after only a single use. I attempted to get assistance from their customer support team, but I did not receive a response from them. Despite the fact that I had a negative first impression of Kicosy, I decided to give the company another shot and placed a second purchase for their hair care products. Even though the shampoo and conditioner that I was given had a wonderful scent, they did little nothing to help the overall health of my hair or its appearance. In point of fact, after utilizing their products, my hair felt like it was drier and more brittle than before. I called Kicosy's customer care team once more to voice my concerns and make a request for a refund, but I was once again met with silence in answer to my inquiry. It appeared as though the company's primary concern was maximizing profits rather than ensuring that customers were happy with their purchases. In conclusion, I would advise anyone who is considering making a purchase from Kicosy's online store to exercise extreme caution. It is a dangerous investment due to the uneven product quality as well as the absence of customer assistance, despite the fact that their mission statement promises solutions that are both effective and economical. Put that money aside and look elsewhere for the beauty supplies you require.

Pros
  • For consumers on a tight budget, there are reasonable prices
Cons
  • limited selection of products besides hair care and accessories