This was my 4th Keurig. The first 3 were "household" models and all failed after the 14-18 month warranty period. I found this "commercial" model and thought maybe it would be a reliable car that would last a long time. Almost exactly at 11 months he died suddenly in my house. Luckily I had a warranty and Keurig replaced the car. I reluctantly gave up Keurig and would not recommend any of their machines. It just seems like they're failing at a totally unacceptable rate. I think there are some basic design and construction issues with their products and they need to be made from scratch. I still want my pods so I'm trying another brand recommended by friends. Too bad the company doesn't put out a better product with their resources.
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