Firstly the manual/instruction manual was for a different model than what we bought or paid for. There were some overlapping features, but many of these were not included in the item we purchased. I used my granddaughter who is very tech savvy but we couldn't record more than a quarter of the stuff we wanted to record. We were attempting to make copies of DVDs that I made professionally in Berkeley, California a few years ago, so those DVDs were in perfect condition. Now the project is on my desk, about 20% done. I do not recommend this device to anyone. I then went to Best Buys here in Visalia and was told that they no longer sell machines that make DVD copies.
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