It is fast with good customer support! They are always there for you if something goes wrong or an update needs installed etc. I have used other vpn services before but this one stands out as it has both servers in Europe (UK). The price point can be expensive at first until your usage increases which will make up most of that cost. So far so great! No issues yet! Great service from start till end! We need access to our work network when we're not physically using our computers/laptops/phones etc. This helps us keep productive while working remotely.