I like how easy it was for me as an individual user who has very little experience using this software or cryptocurrency trading/mining at all really but still wanted some help from somebody else! It's been good so far even though there are things that could be improved upon (which i'm sure they will) The only problem we have had recently which seems minor compared other issues such us difficulty rates etc..is related moreso around transaction timing than anything technical about our own personal equipment - however if you're looking into cloud-based services then definitely give them your best shot because their customer service team does seem friendly enough & willing / able too assist out when needed :) We've just started getting used now towards solving problems through troubleshooting ourselves rather having someone do everything instead especially since most people don't know what questions should go where anymore after being involved myself previously :).