I have been working with NYFFS since my first day at work in 2009 when they hired me as an intern! They were so helpful during that time period which was great because it really helped build trust between us (the employee) & them(NYC FF). Now we are still friends but even closer now!! We've had some issues here or there over our 6+ years together however their customer support team always gets back quickly no matter what issue you may bring up/have! If anyone is looking into NYC FFS this should be top priority!! You will not regret hiring these guys. Highly recommend. !