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South Africa, Pretoria
1 Level
711 Review
43 Karma

Review on Enhance Your Ride Comfort with AIR LIFT 59544 Ride Control Rear Air Spring Kit by Nick Henning

Revainrating 3 out of 5

Missing disclosures. Broke after first use! - but air freight customer service is great!

The nylon airbag nuts were missing. Unfortunately, this was discovered after the attachments were already fitted. Poor product quality management when parts are missing. I had to install air springs while we were on vacation where our truck is, so I can't return the parts. I thought it would be easy and everything would be fine, but it wasn't there. After the first ride, one of the airbag valves broke due to missing nuts. It's a pity that I can't send the goods back because we're already back in Germany. So it was a waste of money as the product doesn't work as it should. I'm not happy with this because I need to buy a replacement air spring and nuts to get it working properly. I will not order again unless I can rely on all the parts included. Edit: After contacting Airlift, I received a response 2 hours later. very good service! I was promised spare parts and a replacement for the broken airbag. Now I can give three stars because Airlift's customer service is great!

Pros
  • Good product for the price
Cons
  • Hard to tell