The ability for me as an admin user is that I am able to see who has signed off what without having to ask them each time! It's very easy too use once it gets used to how its set up (it does take some getting used). There isn't really anything at this stage i dislike about using Proforms in my workplace but if there was something then perhaps making sure more people are trained with their usage would be good? We have been looking into ways we could improve our processes within workflows so adding forms management software like Proformas makes life easier when working out which form needs signing next etc.