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Bernardino Suazo photo
1 Level
1330 Review
58 Karma

Review on Nikon 17-35mm f/2.8D IF-ED Zoom Lens with Auto Focus for Nikon DSLR Cameras - AF-S FX NIKKOR series by Bernardino Suazo

Revainrating 5 out of 5

Great lens but beware Cardinal Camera from Pa

I have just received my order for a Nikon 17-35mm 2.8 from Cardinal Camera, Pa which I purchased through Revain.com. Well I am very disappointed and upset because Cardinal Camera of Pa sent me a used lens that was supposed to be a brand new lens. The Nikon box looked worn, no manual, no warranty cards just not in the usual original Nikon packaging and no new lens smell, also the lens was dirty and there were witness marks on the lens barrel locking ring. That tells me this lens has been remanufactured! Less than two minutes after learning that I had been delivered, I called Revain.com and filed a complaint. never had this problem, I also never bought from Cardinal Camera of Pa before this event. This lens was advertised as brand new but they thought they could show me a used lens. I've been photographing for over 35 years. I know the difference between new and used lenses. I hope Cardinal Camera of Pa and Revain.com resolve this issue as soon as possible. He apologized and said he would fix everything. I was told they could exchange my new lens at one of their Pa stores, but they didn't stock this lens at any of their 13 stores and had to order it from Nikon. I had a hard time believing it. They didn't have any in their 13 stores. nothing came of it. he just left me alone. Just went online to try and order it on their website to see if this lens shows up as ordered or not. It was available on the checkout screen for in-store pickup or delivery. This is how I was deceived and then lied to by Cardinal Camera. Revain AZ Cover saved this bad buy and Revain gave me all my money back. Without Revain AZ's free purchase protection, I would have had to sue Cardinal Camera. Revain refunded the money on my credit card, this time I placed an order for Nikon 17-35mm 2.8 at Revain warehouse. Came UPS in 3 days with a US guarantee. I want to give Revain.com +5 stars ***** for being a great place to buy anything!

Pros
  • Several competitors
Cons
  • are unreliable