Review on 🔌 Optimized Smeg KFL04 BLUS Variable Electric Kettle by Sarah Holmes

I don't usually write long reviews or even ratings but due to the excellent service from the seller I am willing to spend extra miles to write this. This is the first expensive kettle I've ever bought or first fell in love with its design and unusual uses including adjusting the water temperature to suit your needs and keeping the water warm without forgetting that it's my water cooks quickly. I received my first piece and noticed that one of the LEDs was not working. So I contacted the seller directly and all my emails were answered very quickly. I have contacted the seller directly as this is not done by Revain themselves and the exchange is not instantaneous. BUT! Customer service named Carlos patiently listened to my concern that I hadn't had a kettle for over a week and allowed me to get a replacement without having to get the broken kettle first. He shipped my new kettle promptly when I informed him that I had already sent the defective part back and I didn't have to wait almost 2 weeks without a kettle. Their customer service truly exceeds expectations and they really go out of their way to make their customers happy and satisfied. It's been about 2 months, I've been using the kettle and I'm very happy with it. With a contrasting color that makes my drab pantry look so bright and the water boils faster than usual, I have nothing to complain about. FABULOUS! Thanks for the pleasant experience!