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1 Level
807 Review
37 Karma

Review on Bringme Desk | Visitor Management System by Anuj Mierzejewski

Revainrating 5 out of 5

Great system, must use and recommended platform

I like that it can be used for both inbound & outboud calls with ease! It's also very simple as well which makes training new reps easier than other solutions we've looked at previously.

img 1 attached to Bringme Desk | Visitor Management System review by Anuj Mierzejewski

There isn't much you could dislike about this product if your looking into an IVR solution (other then maybe price). If they offer free trials or discounts - get one now so there are no surprises later down the line when contracts start rolling over from month 1 of purchase date etc. We have reduced our costs by $2k per week since implementing BMS compared with previous call centre provider who paid us via monthly invoices each time clients called through their contact centres!!

Pros
  • Very intuitive, easy to use system but offers flexibility too eith lots more features available should required/desired functionality is added onto base software package..this was not always true before moving away form older systems such as Avaya Vantage where customisation would require expensive consultancy fees plus high ongoing licensing cost thereafter.not sure why vendors don’t keep up to
Cons
  • Some cons