I love how easy it is to install the system. It is very user friendly. You can easily drag and drop content without having to worry if you are doing something wrong. The customer support team is amazing. They are always willing to help you out and answer any questions you might have. I wish there were more options for customization. I would like to see more templates or themes available. But other than that I really don't have anything negative to say about this product. It has been great for us. We have used this in places such as lobbies, waiting rooms, restaurants, etc. We have been able to customize our own screens to show information at different times of the day. This has made our lives easier as we are not limited to showing only one screen when we want something changed.