I purchased this diffuser a month ago and have been using it every day since it arrived. We use it in our bathroom (read my review under Clear the Air Essential Oil Blend for the how and why) and it is turned on for one hour a few times a day. So far, it's worked perfectly. A 100 ml diffuser by the same company was DOA when it arrived and returned immediately. Honestly, I didn't realize it was the same company at the time I ordered this or I would have had second thoughts.Pros:1. Very quiet, at least to these middle-aged ears. I can't hear any fan noise and I have to look for the mist to know that it's on. I'm never in the room when it turns itself off, so I can't attest to a beep when it shuts off, although it wouldn't surprise me since it beeps at every other change of status.2. Puts out a healthy amount of mist and diffuses essential oils really well.3. So far it has been reliable, but it's still early days. Even so, it's been turned on and off at least 100 times since purchase.4. The cord is fairly long so it reaches from the far side of the counter to the sink for refills.Cons:1. The outlet is fixed at the back of the unit. So to avoid having it pointed at the mirror or the electrical outlet, the unit is rotated so the outlet points off the bathroom counter, which places the controls facing the mirror where we can't see them. So there's a bit of jockeying the unit around every time we turn it on. I'd prefer a more flexible outlet. There's a 500 ml diffuser by a different company that apparently has a free-floating top so you can direct the flow anywhere you want.2. The power cord is also in a fixed position and comes off the back right side, which in its turned-around position hangs in front of a vanity drawer. A cord management command strip holds it up and away from the drawer. This probably won't be a problem for most people. The cord plugs in the bottom and presses into a channel on one side, so plugging and unplugging the unit won't be effortless especially when full, which can be an issue if the unit isn't placed near a sink because.3. The refill cup provided will only fill the unit half way, which would be a hassle if I didn't have mine near a sink. I suppose it's nice they included one but it's kind of useless unless you don't mind multiple trips to the sink. I plan to buy another one for the bedroom and I'll just use a big drinking glass to refill. 300 ml equals just over 10 ounces.4. The light doesn't turn off when the mist stops. Some people might not find this a con but if, for some reason, you don't happen to check on it, it could go for days. We don't use the light function now but the first time my husband used the unit, he turned on both the light and the mist. I later went into the bathroom to find what looked like a disco on Ambien.Miscellaneous: Another reviewer complained about the top being difficult to put on. It's actually quite easy if you know the trick. You can see in the picture two arrows to the right of the controls, one on the top and one on the base. When you lower the top onto the base, the arrows should be no more than an inch or so apart. Lightly twist the top back and forth a bit until it drops down flush with the base and then rotate so the arrows line up. I usually have to hold the base when doing this final rotation. The moisture makes the top stick a little bit. If you're meeting a lot of resistance or it's getting stuck, then the arrows were too far apart when you first lowered the top.I like this diffuser and plan to buy another. I dropped a star for the lack of flexibility in both the mist outlet and the power cord in my situation.
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